Best Auto Insurance Companies

What causes people to stay with the same auto insurance company year after year? If you guessed price, you're part way there but several other factors play a role. Looking for the best auto insurance companies is more than just getting the lowest rate, though it helps. In fact, according to a J.D. Power and Associates 2007 National Auto Insurance Study, auto insurance carriers are more likely to renew their policy if they have experienced "overall satisfaction" from their insurance company. In this study, J.D. Power's measured several factors designed to" interpret satisfaction". These included the following:

1) Overall Satisfaction
2) Price and Claims
3) Interaction
4) Policy Offerings
5) Billing and Payment

From this Study, Here are the Best Rated Auto Insurance Companies:

#1 - Amica Mutual (8th year in a row)
#2 - Erie
#3 - GEICO
#4 - State Farm
#5 - American Family & Auto-Owners - (It's a tie!)

Note:
USAA, like top rated Amica Mutual also received high marks in the above categories: 1. overall satisfaction, 2. price and claims, 3. interaction, 4. policy offerings, 5. billing and payment. However, because USAA provides auto insurance and financial services, only, to the US military community and their family, it wasn't included in the ranking order.
But take note, USAA Ranked #1 in Customer Service with BusinessWeek.

Want more Ratings?

To find out the financial strength and ratings of an auto ins company visit: AM Best and Standard & Poor's websites.

For example:

Esurance is rated 'A' (Excellent) by industry-leader A.M. Best
Geico is rated A++ (Superior) rating for financial stability